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Terms and Conditions

Terms and Conditions

By ordering our products, you authorize Colheitas to act on your behalf to engage a common carrier to deliver the order to you and you are confirming that you are legally old enough to buy alcoholic beverages. All prices on Colheitas are in Singapore Dollars and include &% GST.

 

Return, Exchange and Refund

Please inform us by e-mail (name, order ID, contact number) of any damaged or lost item. Products must be returned to us with the original packaging. All returns will be refunded to your original purchase credit card except for shipping costs. Replacements will be sent at no extra charge.

 

Out of Stock Items

 If an item is no longer available, you will be notified by e-mail. We will tell you when the product will be available. You can decide if you want to wait or if you wish to receive a refund. 

 

Privacy Policy

Colheitas respects your privacy and guarantees to never sell, rent or transmit your personal information to any third parties except our shipping carrier to deliver your order.

 

Payment and Security

 Customers may choose to pay by:

  • Credit Cards online
  • Paypal
  • Apple Pay
  • Bank transfer (products will be delivered only after funds have been received).

You can add a note to your delivery order when checking out.

Customers who do not wish to order online can contact us and place an order by e-mail or by phone or WhatsApp (+65 9729 3760).

 

Shipping and Delivery Options

We deliver to all locations within Singapore via standard courier delivery, which takes up to three working days. 

  • Free delivery for orders SGD 300 and above
  • SGD 18 for purchases less than SGD 300

Guarantees

Colheitas undertakes to do its best to provide the best quality of products, delivery and customer service. Our website, blog and Facebook page are updated on a regular basis with the best information about our wines, suppliers as well as tips and information on how to appreciate Port wines at their best. Transport is organized by JF Hillebrand, the world's leading specialist logistics provider to the global beverage industry or Connoisseur Intl. All our wines are stored in the best conditions in a temperature & humidity controlled warehouse at Le FreePort.